Privacy Policy

Advance-Flex Cleaning & Maintenance ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.advance-flex.com/ ("Website") or engage with our services.

 

1. Information We Collect

We may collect and process the following data:

· Personal Identification Information: Name, email address, telephone number, and any other details you provide when contacting us or requesting a quote.

· Usage Data: Information about how you use our Website, including IP addresses, browser type, pages viewed, and the date and time of your visit.

 

2. How We Use Your Information

We use the collected data to:

· Respond to your inquiries and provide the services you request.

· Improve our Website and services by analysing user behaviour.

· Communicate with you about updates, offers, or services that may interest you, provided you have consented to such communications.

 

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners to help us operate our business and the Website, so long as those parties agree to keep this information confidential.

 

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

 

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

· Access: Request a copy of the personal data we hold about you.

· Rectification: Request correction of any inaccurate or incomplete data.

· Erasure: Request deletion of your personal data, under certain conditions.

· Restriction: Request restriction of processing your data, under certain conditions.

· Objection: Object to our processing of your personal data, under certain conditions.

· Data Portability: Request transfer of your data to another organisation or directly to you, under certain conditions.

To exercise any of these rights, please contact us at:

Email: Info@advance-flex.com

Mobile: 07544 932 817

 

6. Cookies

Our Website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

 

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Advance-Flex Cleaning & Maintenance

Location: Cardiff, Wales, United Kingdom

Email: Info@advance-flex.com

Mobile: 07544 932 817

By using our Website or services, you consent to the terms outlined in this Privacy Policy.