Terms & Conditions
- Service Agreement:
By engaging AdvanceFlex Cleaning & Maintenance Services, you agree to the terms and conditions outlined below. These terms are binding for all services provided by AdvanceFlex. - Service Provision:
AdvanceFlex Cleaning & Maintenance Services will provide cleaning and maintenance services as agreed upon with the client. The scope of services, frequency, and other specific requirements will be confirmed in writing. - Service Schedule:
We strive to adhere to the agreed-upon service schedule. However, AdvanceFlex reserves the right to adjust schedules due to unforeseen circumstances or emergencies. We will notify clients in advance of any changes. - Client Responsibilities:
The client is responsible for providing a safe and accessible environment for the service team. Any hazards or potential risks must be communicated to AdvanceFlex prior to the scheduled service. - Cancellation Policy:
A cancellation charge may apply if the client cancels a scheduled service with less than 48 hours’ notice. The charge will be up to 50% of the service fee, depending on the circumstances. Cancellations must be made via phone or email to ensure proper documentation. - Payment Terms:
Payment for services rendered is due upon completion of the service or as per the terms agreed upon in the service contract. Late payments may incur additional charges, including interest. - Liability:
AdvanceFlex Cleaning & Maintenance Services will exercise due care while performing services but will not be held liable for any damages resulting from pre-existing conditions or client negligence. Clients should notify us of any concerns before the service begins. - Complaints and Disputes:
If a client is dissatisfied with the services provided, complaints must be submitted within 48 hours of service completion. We will make reasonable efforts to address any issues promptly. - Termination of Services:
AdvanceFlex reserves the right to terminate services if the client fails to adhere to the terms of the agreement, including non-payment or unsafe working conditions. - Confidentiality:
AdvanceFlex Cleaning & Maintenance Services will respect the confidentiality of all client information and will not share personal or business-related details without prior consent. - Amendments to Terms:
AdvanceFlex Cleaning & Maintenance Services reserves the right to update or amend these terms and conditions at any time. Clients will be notified of significant changes.
By engaging in services with AdvanceFlex Cleaning & Maintenance Services, you acknowledge and accept these terms and conditions.